The Importance of Patch Management to Avoid Downtime

A recent Microsoft outage caused by a faulty patch distributed to Windows instances managed by CrowdStrike highlighted the critical importance of effective patch management. The incident affected numerous businesses, including airlines, banks, and emergency services, underscoring the need for meticulous planning and execution of updates. This is a powerful reminder of the risks and potential costs associated with poorly managed patching processes.

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Designing for disaster: why one data center is never enough

In his new Data Centre Dynamics byline, Dave Bermingham breaks down why relying on one data center, availability zone, or region creates risk, and what […]

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Why High Availability Breaks Even in the Cloud and How to Fix It

Cloud migration does not guarantee HA. Matthew Pollard of SIOS Technology breaks down the top five high availability mistakes costing IT teams uptime in 2026 […]

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When “Yes” Is the Wrong Answer: Eight Customer Response Mistakes...

“Yes” is an extremely important and valuable three-letter word in customer experience. Providing a positive response to a customer request or responding with agreement are […]

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