Lessons from Sue’s BBQ

News

Poor customer experience can sink even the best products! In his latest CustomerThink article, Cassius Rhue, VP of Customer Experience at SIOS Technology, shares 14 hard-hitting lessons from a beloved BBQ joint that closed its doors.

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Recent News & Press

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October 7, 2026

SIOS Technology Expands Leadership Team to Support Global Growth and...

Charlie Mantione Hired as Head of Sales, Americas; Natalia Casey Promoted to Lead Global Marketing Strategy SAN MATEO, Calif. — October 7, 2026 – SIOS […]

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News
October 6, 2026

Part II – Eight Challenges That Will Continue to Shape Customer...

In Part II of his CustomerThink series, SIOS VP of Customer Experience Cassius Rhue explores the challenges of attracting and retaining qualified staff while managing […]

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News
September 9, 2026

Five-Minute Failover Validation Checklist for Production HA Clusters

In a new TFiR interview, SIOS Customer Experience Software Engineer Alexus Gore shares a five-minute checklist for validating production HA clusters, from reviewing logs to […]

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