The One Thing Every Customer Experience Person Should STOP Doing Right Now

Several days ago I was entertained by a random collection of blogs from various sources that arrived in my inbox at the same time. The sources ranged from leadership experts to social media influencers. The topics were all a variation of: “The One thing _________ should stop doing right now.” Some blogs were whimsical, like stop using certain emojis or #hashtags. Others were more serious, like those that were raising an alarm about practiced behaviors that are extremely detrimental to personal health, such as smoking. In the leadership blogs, wasting time was a recurring theme as well as the abuse of email.

READ MORE

Recent News & Press

SIOS Technology Expands Leadership Team to Support Global Growth and...

Charlie Mantione Hired as Head of Sales, Americas; Natalia Casey Promoted to Lead Global Marketing Strategy SAN MATEO, Calif. — October 7, 2026 – SIOS […]

Read More

Part II – Eight Challenges That Will Continue to Shape Customer...

In Part II of his CustomerThink series, SIOS VP of Customer Experience Cassius Rhue explores the challenges of attracting and retaining qualified staff while managing […]

Read More

Five-Minute Failover Validation Checklist for Production HA Clusters

In a new TFiR interview, SIOS Customer Experience Software Engineer Alexus Gore shares a five-minute checklist for validating production HA clusters, from reviewing logs to […]

Read More