The One Thing Every Customer Experience Person Should STOP Doing Right Now

Several days ago I was entertained by a random collection of blogs from various sources that arrived in my inbox at the same time. The sources ranged from leadership experts to social media influencers. The topics were all a variation of: “The One thing _________ should stop doing right now.” Some blogs were whimsical, like stop using certain emojis or #hashtags. Others were more serious, like those that were raising an alarm about practiced behaviors that are extremely detrimental to personal health, such as smoking. In the leadership blogs, wasting time was a recurring theme as well as the abuse of email.

READ MORE

Recent News & Press

Lessons from the NFL: Avoid an Identity Crisis

So, how did a team that was architected to thrive with a balanced attack based on running the ball, falter? In his article, Jones outlines that while the Chiefs were a good team, the crux of the matter comes down to a loss of identity during pressure by the Ravens. And while you may not be a Ravens fan or a Chiefs fan, there is an important lesson for HA experts, “Don’t lose your identity when the pressure rises.”

Read More

SIOS LifeKeeper for Linux Admin Training available on Udemy

SIOS Admin training, previously accessible primarily through prescheduled bi-monthly events, is now available on-demand through Udemy.

Read More