Information is ultimately the lifeblood of any healthcare system. You know the forms it takes: Patient records, standard operating procedures, claims, PPE inventory levels. Yes, there are costly MRIs and surgical suites. There are frontline doctors and nurses (and even more people behind the front line), but even they are tethered to information: Their time needs to be scheduled and tracked; they need information about the next person they’re going to see; they add more information to the EHR. It’s all bits and bytes; it all needs to be captured, organized, and presented to the person who needs to perform the next action—whether that’s to save a life, process a claim, order supplies, or prepare a room for the next patient.
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