Customer Support Tips: Enhancing Your Support Ticket Experience

Cassius Rhue, Head of Customer Experience at SIOS, shares valuable tips on how to open effective support tickets. Focus on clear, constructive communication to resolve issues faster and improve future interactions.

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Recent News & Press

Unlocking Near-Zero Downtime Patch Management With High Availability...

TechStrong explores how high availability clustering enables near-zero downtime for patch management, so IT teams can stay secure without sacrificing uptime. A must-read in today’s […]

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Help Your Customers Navigate

Customer experience isn’t just about solving problems; it’s about helping customers confidently navigate through them. In this CustomerThink article, Cassius Rhue of SIOS Technology explores […]

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Four Ways to Reduce SQL Server Costs in the Cloud 

In this TFiR interview, Dave Bermingham of SIOS shares four smart strategies to reduce spend across licensing, compute, storage, and more. Watch now: https://tfir.io/four-ways-to-reduce-sql-server-costs-in-the-cloud-sios-technology/

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