“SIOS’ Customer Experience Team is uniquely challenged to deliver immediate issue resolution in an environment where the issue may originate in IT infrastructure areas unrelated to SIOS products,” explained Masahiro Arai, chief operating officer, SIOS Technology. “This team is staffed by highly experienced well-trained professionals with a deep understanding of the entire IT infrastructure environment – both on premises and in AWS, Microsoft Azure, and GCP public clouds. I am so proud of this team and the entire SIOS organization dedicate to supporting our customers across all departments and honored to receive this prestigious recognition for excellence in customer service.”
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