Fact Sheet: Call Center & CAD High Availability

PROTECTING SYSTEMS FROM DOWNTIME AND DATA LOSS

High Availability for Call Center & Emergency CAD

SIOS is a simple, cost-efficient way to protect life-saving emergency dispatch systems from disruption and downtime. SIOS software ensures essential applications automatically recover from failures –keeping data protected, applications online, regulatory requirements met, and users productive.

Meet Availability SLAs and RTO/RPOs with Ease

SIOS gives you the flexibility to build SAN and SANlessclusters for Windows or Linux environments on physical servers, virtualized servers and in the cloud. You can use SIOS software to achieve high availability or disaster tolerance. Easily move Windows Server Failover Clustering to the cloud without disruption or easily build a Linux clustering environment with application-specific intelligence built-in. In the cloud, you can configure clusters across availability zones or regions for maximum HA/DR protection or create hybrid cloud or multi-cloud configurations to meet availability SLAs and RTO/RPOs with ease.

High Availability SIOS Products

SIOS DataKeeper

Add SIOS DataKeeper to a Windows Server Failover Clustering environment to create a SANless cluster where traditional shared storage clusters are impossible or impractical, such as cloud and hybrid cloud environments. Fast, efficient host-based replication synchronizes local storage on all cluster nodes for maximum configuration flexibility. Or, add replication to your existing SAN-based Windows cluster for DR.

Use SIOS DataKeeper Cluster Edition software to protect your essential Windows applications and systems and the databases they run on, including Microsoft SQL Server, Oracle, in a physical, virtual, or cloud environment.

  • Configuration Flexibility – Protect all server workloads. Replicate within a single site or across data centers.
  • Cost-Savings – Advanced clustering without costly application upgrades (e.g. SQL Server Enterprise Edition)
  • Reduce Complexity – Migrate on-prem WSFC to cloud without disruption

SIOS Protection Suite

SIOS Protection Suite for Linux lets you run your essential applications on-premises or in a flexible, scalable cloud environment, such as Amazon Web Services (AWS) and Microsoft Azure without sacrificing performance or HA/DR protection. SIOS clusters uniquely failover across cloud regions or availability zones for true HA protection.

SIOS Protection Suite includes powerful Application Recovery Kits for various applications and databases that automate manual tasks, monitor the entire application stack, and ensure failovers maintain application-specific best practices.

  • Advanced Automation – Auto-validated user input eliminates the need for costly, specialized skills and the risk inherent in manual scripting to configure and manage a cluster in complex environments
  • Deep application monitoring – Monitors the entire application environment
  • Application-aware automated failover – maintains compliance with application best practices for reliable failovers without surprises.

HA/DR for Call Center & CAD Fact Sheet

Environments & Platforms Protected

Microsoft Azure Cloud, AWS EC2, Google
Cloud Platform, Hybrid Cloud, VMware,
Hyper-V, On-Premises

Operating Systems Protected

Windows, SUSE Linux, Red Hat


Databases and ERPs Protected

SQL Server, SAP, SAP S/4HANA, Oracle, SharePoint

Learn More

Call Center & CAD Case Studies

Emerging Digital Concepts (EDC)

Learn More About High Availability Solutions

Unlike traditional shared storage clusters, SIOS synchronizes local storage in a SANless
configuration, enabling failover clusters in physical, virtual, cloud, and hybrid cloud environments.


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