Date: May 19, 2020
SIOS AppKeeper allows Hobby Japan to produce the best content possible with peace of mind while using Amazon AWS EC2.
We often work with companies who are moving to the AWS cloud and realize that they don’t have the skills and tools in place to do so with confidence that their applications will maintain availability . Hobby Japan was one such customer who we helped via monitoring of the AWS EC2 environment and automated EC2 restart. Hobby Japan is a publishing company with diverse businesses related to hobbies (e.g. anime, action figures, card games, etc.) that includes publishing young-adult books and magazines such as “Hobby Japan”, “Monthly Arms” and “Card Game.”
Hobby Japan used to rely on a hosting services company to manage their web server, but they experienced a disaster when they had a hard drive failure. While they were able to eventually recover the data, the situation exposed that they needed better data backup and security processes. This caused them to start to evaluate a move to the cloud.
Hobby Japan Faces Challenges with Monitoring EC2
But Hobby Japan had a unique set of challenges. They don’t have a dedicated IT team, and, instead, they rely on their employees to wear many hats. Yuichiro Fukabori from the Public Relations, Business Administration department of Hobby Japan says “Since there is no IT department within the company, I am in charge of the operation of all servers except those that are managed by individual departments.” If they moved to the cloud they needed reliability and partners who could help them manage their environment.
Mr. Fukabori led the migration to Amazon Web Services (AWS) in 2013, freeing Hobby Japan from various problems they had experienced in the past. But website traffic started to increase steadily, putting pressure on their environment.
Hobby Japan was monitoring their EC2 environment with AWS Cloud Watch. But Mr. Fukabori was unable to respond properly when the webserver traffic spiked. He only received a notification at the time of the server downtime. They were experiencing systems issues about 10 times a month. Alerts would often occur in the middle of the night, disturbing Mr. Fukabori’s sleep and home life. They needed a solution that took some of the burdens off his shoulders.
AppKeeper Provides Better Application Availability in EC2
AWS introduced Hobby Japan to ForgeVision, an AWS consulting partner in Tokyo, who quickly assessed the situation and made several recommendations to stabilize and scale their cloud environment. One was to recommend that they use SIOS AppKeeper for better application availability.
SIOS AppKeeper is a software-as-a-service solution that supports the automatic monitoring and restoration of AWS EC2 services and instances. It monitors them via the AWS API and detects and recovers from failures quickly.
We started working with Hobby Japan in April 2019. According to Mr. Fukahori, it was an easy decision. “We understood the functionality and didn’t need to spend time on a special evaluation process. We started using it immediately,” said Mr. Fukahori.
Since implementing AppKeeper, Hobby Japan has not experienced any issues with EC2 instances that could not be automatically recovered from, giving them the reassurance of knowing that they had a fail-safe mechanism to automatically recover their systems if a failure occurred. We invite you to review our complete case study on Hobby Japan and their decision to use SIOS AppKeeper here.