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SIOS Professional Services

Expert support for customized solutions

The SIOS Professional Services organization offers strategic and tactical support for customers interested in developing and deploying customized solutions based on SIOS products. Combining innovative technology, industry best practices, and strong domain experience, SIOS Professional Services is chartered to exceed your expectations. We specialize in helping our customers through each phase of implementing a High Availability solution, from developing a plan, to testing and deployment, to customization and extension.

Our methodology leverages the deep knowledge and extensive real-world experience of our expert consultants to align best practices across your human resources, processes, and technology infrastructure. The end result is increased service levels to both internal and external customers and maximized business value for your organization.

Choose one of our packaged service offerings or work with SIOS Professional Services to define a custom engagement tailored to your unique needs.

Quick Start Services

Ideal for new customers with small environments or existing customers who want to jump-start a larger project with SIOS guidance, SIOS Quick Start Services are a cost-effective way to speed time to value and quickly implement the core capabilities of your SIOS products.

Via a secure network connection and phone-based meetings, an experienced SIOS Field Engineer will guide your team through installation and configuration, and work with you to outline best practices for maintaining the implementation and maximizing the value of your SIOS investment over time.

Services-on-Demand

SIOS Services-on-Demand provide the right level of service – whether it’s a little or a lot – to meet your specific requirements. Tailored consulting services that extend beyond traditional, product-specific technical support include:

  • Business continuity assessments
  • Best practices consulting
  • Architecture review and documentation, tuning, and optimization
  • Reporting
  • Installation & deployment
  • Knowledge transfer
  • Health checks
  • 911 support

Staff Augmentation Services

Augment your staff with qualified SIOS Field Engineers who can help your team design, configure, and deploy your solution to address your individual corporate requirements, and drive core initiatives around SIOS products on a continuous full- or part-time basis.

Contact us for information about SIOS Professional Services.