. FAQ FAQ

QUESTION: What is SIOS iQ?
ANSWER: SIOS iQ is an IT Operations Analytics Solution for VMware environments.

QUESTION: What do you use SIOS iQ for?
ANSWER: SIOS iQ is the first stop for answers to VMware infrastructure questions.

  • Easily check the status of operations across the infrastructure
  • Prioritize, define, and resolve issues
  • Evaluate and optimize efficiency
  • Plan and forecast future capacity needs

QUESTION: What problems does it solve?
ANSWER: SIOS iQ gives instantaneous answers and recommendations for solutions in a variety of areas:

  • Optimize efficiency: identifies a variety of ways to eliminate wasted resources – idle VMs, unnecessary snapshot sprawl, rogue VMDKs and undersized/oversized VMs.
  • Performance Root Cause Analysis: instantaneously provides the root cause of performance anomalies, impacted objects, and recommendations for resolving issues
  • Storage Acceleration Analysis: Instantaneously determine whether storage acceleration such as host-based caching, all-flash arrays, or hybrid storage will resolve a performance issue. Provides specific recommendations for configuring storage acceleration (cache size, best candidate VMs, etc.)

QUESTION:  What are the unique challenges posed by virtual server environments that are addressed by SIOS iQ?
ANSWER:  Delivering on service level agreements in a virtual server environment is much more difficult than in a physical server environment where applications run on dedicated resources in tightly controlled and managed infrastructures. Virtual server environments are highly scalable with shared and dynamic resources that operate in complex relationships with one another. The operation of one can affect the resources used by one or more of the others. Understanding how these subtle and constantly changing relationships affect performance and finding solutions to correct performance issues can be extraordinarily difficult.

QUESTION: What’s special about SIOS iQ?
ANSWER: It is the only product that automatically diagnoses and recommends, and models the outcomes of recommended solutions to application performance issues in virtualized environments.  Designed to be the first stop for answers to IT operations questions and issue resolution, SIOS iQ applies an advanced data analytics/Big Data approach to a broad range of data sets, including application and infrastructure data from third party tools and frameworks. SIOS iQ recognizes abnormal patterns of behavior and identifies root causes of performance issues.  It provides information organized across four key dimensions: performance, efficiency, reliability, and capacity utilization (PERC).

QUESTION: How does SIOS iQ provide so much information so simply?
ANSWER: The SIOS PERC Dashboard™ presents all information organized by four quality of service dimensions that are most helpful to IT staff who want to ensure their application operating environments are able to meet their service level requirements – Performance, Efficiency, Reliability, and Capacity (PERC).

QUESTION: How does SIOS iQ leverage the power of Machine Learning Technology?
ANSWER: Machine Learning technology enables SIOS iQ to deliver:

  • Instantaneous, Accurate Solutions to Important Issues
    – Download to insights and recommendations in 15 minutes
  • Useful Information Instead of More Data
    – Reduce false positives and alert storms
    – Recommended solutions
    – Accurate modeling and forecasting
  • Hands Free Optimization and Management
    – Self learning and adjusting to dynamic environments
    – Eliminate manual scripting, rules writing and threshold setting
  • Fact-based Issue Resolution and Responsibility Assignment

QUESTION: Don’t IT managers already have tools to help manage applications in virtual environments?
ANSWER: While IT managers have a variety of tools to monitor applications and networks, they typically focus on a “silo” within an infrastructure, such as network, storage, or server. These tools miss the complex interrelationships in the infrastructure requiring highly skilled IT personnel to spend long hours to uncover the issues impacting critical application operations. Legacy approaches fall short of the needs of IT managers running business critical applications in complex, dynamic virtualized environments. In contrast, SIOS software considers the operation of the entire infrastructure to accurately identify complex issues enabling IT managers to quickly address the root cause of performance problems, identify underused resources, and optimize configurations to help them get the most value from their virtualized environment.

QUESTION: What environments/hypervisors does SIOS iQ work in?
ANSWER: SIOS iQ is currently focused on VMware environments. Using advanced machine learning, we are able to eliminate false positives and alert storms and provide customers with the information they need in an easy to use, graphical interface.

QUESTION: Are some applications more challenging to manage and optimize in virtual environments than others?
ANSWER: As enterprise IT environments look to move more of their business operations to virtual environments, many struggle to meet the stringent requirements of business-critical applications such as SQL Server, Oracle, and SAP in these environments. Because they are essential to the company’s productivity, IT managers are required to ensure these applications and the environments they operate in are optimized for high performance, reliability, and efficiency. However, meeting these requirements in a virtual server environment is much more difficult than in a physical server environment where applications run on dedicated resources in tightly controlled and managed infrastructures Virtual environments are highly scalable with shared and dynamic resources that operate in complex relationships with one another. The operation of one can affect the resources used by one or more of the others. Understanding how these subtle relationships affect performance and finding solutions to correct performance issues can be extraordinarily difficult. IT is also challenged with planning and scaling fast-growing, dynamic virtual infrastructures while supporting new applications and maintaining reliability and availability. Today, IT often uses estimates and trial and error methods to identify problems, improve configurations, and evaluate the impact of changes.

QUESTION: What do your customers think?
ANSWER: Our customers include global security company, Trend Micro, and New England Furniture retail chain Jordan’s Furniture and others. We are also a partner of SanDisk. We cosponsored ESG Lab Spotlight report that validates the performance benefits of using SIOS iQ machine learning analytics to identify candidate VMs that can be accelerated with FlashSoft host-based caching software using SanDisk Fusion ioMemory PCIe application accelerators, SanDisk SAS and SATA SSDs.

QUESTION: How does SIOS iQ make meeting SLAs in VMware easier?
ANSWER:  SIOS iQ is the only product thato automatically diagnoses and recommends solutions to application performance issues and models the outcomes of recommended changes in virtualized environments.

Designed to be a powerful platform for IT operations information and issue resolution, SIOS iQ applies an advanced data analytics/Big Data approach to a broad range of data sets, including application and infrastructure data from third party tools and frameworks, to recognize abnormal patterns of behavior and identify root causes of performance issues. It provides information organized according to four key dimensions: performance, efficiency, reliability, and capacity utilization. The latest innovations from SIOS deliver industry leading simplicity and accuracy in identifying and resolving root causes of performance issues and predicting capacity needs.